Privacy Policy

Privacy Policy for Levels Club & Lounge

Effective Date: November 1st, 2024

  1. Introduction

Levels Club & Lounge (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our nightclub and lounge services (the “Services”) or our website (the “Site”). 

  1. Information We Collect

We collect information about you in the following ways:

  • Information You Provide: When you make a reservation, sign up for our mailing list, participate in promotions, or contact us. This may include your name, email address, phone number, and any other information you choose to provide.

  • Payment Information: When you make a payment, we collect payment information through our payment processor. We do not store your full credit card details; this is handled securely by our payment processor.

  • Information We Collect Automatically: When you visit our Site, we may collect your IP address, browser type, operating system, referring URLs, pages viewed, and other similar information.

  • CCTV Footage: We may use CCTV cameras for security purposes inside the nightclub.

  • Information We Collect from Third Parties: We may collect information about you from social media platforms if you interact with our accounts or participate in promotions.

  1. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Services: To manage reservations, provide customer support, and enhance your experience at Levels Club & Lounge.

  • To Communicate with You: To send you updates on upcoming events, promotions, and special offers.

  • For Marketing Purposes: With your consent, we may use your email address to send you newsletters and marketing materials. You can opt-out of these communications at any time.

  • To Comply with Legal Obligations: To meet legal and regulatory requirements in Thailand.

  1. How We Disclose Your Information

We may disclose your information to the following third parties:

  • Service Providers: Companies that assist us with payment processing, email marketing, and other essential functions. These providers are obligated to protect your information.

  • Legal Authorities: When required by law or to protect our rights and safety, as well as that of our guests and the public.

  1. Your Privacy Choices
  • Access and Correction: You can access and update your information by contacting us.

  • Marketing Communications: You can unsubscribe from our marketing emails at any time.

  • CCTV: We use CCTV for security purposes. By entering Levels Club & Lounge, you consent to being recorded.

  1. Data Security

We take reasonable measures to protect your information, but no method is 100% secure. We cannot guarantee the absolute security of your information.

  1. Children’s Privacy

Levels Club & Lounge is not intended for individuals under the legal drinking age in Thailand. We do not knowingly collect information from minors.

  1. Changes to this Privacy Policy

We may update this Privacy Policy. Any changes will be posted on our Site.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Levels Nightclub

6th Floor of the Aloft Hotel

35 Soi Sukhumvit 11, Khlong Toei Nuea, Watthana, Bangkok 10110

Tel: 082 308 3246